All shipments are insured , we are responsible for the shipment until the recipient signs the receipt.

Before accepting the parcel from the courier of the shipping company, please always check that it has not been damaged in transit. If the packaging has visible external damage, we recommend that you refuse to accept the shipment and then contact us by phone.

In the event of mechanical damage during delivery, the courier draws up a damage report , which, together with the bill of lading and a copy of the invoice, is the basis for the complaint.

Available shipping methods

Pickup in person at the company's headquarters - ul. Wiślańska 4a, 43-246 Zbytków

Courier shipment - parcel < / strong>
Shipment courier - pallet
Courier - two or more pallets

Courier shipment - cash on delivery

Shipping date

The shipping date depends on product availability and the selected payment method , while the delivery time depends on the delivery method selected by the Buyer.

Each product is provided with a shipping date ( product availability ), which describes when the products can be shipped - from 2 to 21 days. We make every effort to In order for the offer presented on the website to correspond to our real inventory, it may happen that the actual delivery time will be extended - we will inform you immediately.

When ordering more products , the shipping date for the entire order is adjusted to the product with the longest shipping date. It is possible to ship in stages - please contact us for this purpose.

Shipping Cost

Shipping cost is calculated individually for each order and depends on weight and dimensions of the purchased product / products What's more: the goods being sent must not protrude beyond the outline of the pallet. The shipping cost is calculated when the product is added to the cart.

Adding a product to the basket and checking the delivery costs does not oblige to further fulfill the order and purchase.

Shipping cost components:

-cost of the shipping company's service

- the cost of a pallet or cardboard box

-the cost of securing the goods (foil, cardboard spacers, polystyrene spacers).

We ship the goods only by courier , on half-pallets and pallets with the following dimensions:



Exceptions are products weighing up to 85 kg, which can be shipped in a cardboard box.

The total weight of the shipment is calculated by the system and the final shipping cost is given when ordering.

If in doubt, write to us at

Unloading the goods with courier delivery

All pallet shipments are delivered by courier trucks with a lift - then the driver unloads the goods on the property at the indicated delivery address. However, the courier has no obligation to deliver the ordered product to the exact location planned by the customer (e.g. a fountain), because it depends on the ground on the property, which allows access to the specific place indicated by the customer for the installation of the ordered product.